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How May We Help You?

The Santa Fe team offers the resources you need to ensure 100% satisfaction with all of our products. Located at our headquarters and manufacturing facility in Madison, Wisconsin, we're ready to help.

Customer Service

Our Customer Service team is your go-to source for all things Santa Fe. We are here to answer any questions and give you the advice you need to make an educated purchase.


Mon–Fri, 8:00 am–5:00 pm CST

Service Center

Santa Fe has an on-site Service Center located in Madison, Wisconsin. Staffed with knowledgeable technicians with years of experience, our Service Center is ready to lend a hand — or two if the need should arise. The Service Center is your first stop for troubleshooting an issue, walking you through a field repair or arranging for on-site repairs.

Therma-Stor LLC

4201 Lien Road

Madison, WI 53704


Customer Survey

We value your opinion and rely on our customers to tell us how we are doing.

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Santa Fe Product Wizard